IBPS IT Officer Job Profile Work Description + IBPS SO IT Career Growth Promotion

IBPS IT Officer Job Profile Description + Career Growth Complete Guide

Are you interested in working as an IT Officer at banks? Here, we are talking about the IT Officer job which is basically a Specialist officer category cadre.

Right from the basic definition of its designation to its deep knowledge about work of IT officer in banks, working inputs, returns, the way to grab the considering job, we will provide you every kind of IT Officer Job details.

Just read this article thoroughly and keep yourself updated. Every year department conducts IBPS Exam for SO IT Officer post.

Who is IBPS SO IT Officer?

IT Officer definition – Information Technology Officer “IT Officer” is the class of specialist officer grade inside the hood of banks institutions where the officer’s job profile meant for serving technical problems about software and hardware up-dos, transpiring within the organization.

An information technology officer holds the knowledge for dealing with every technological /issue, whether they are lifting from the customer’s side or from the bank employees.

An IT officer usually sits at the zonal/regional office or at branches so the job location is mostly in metro cities where he has to perform manageable tasks and duties. Take note that this profession is totally a stress-free job and job transfers are not done frequently.

To understand deeply about what is the job profile of IBPS IT Officer? this personality, then just go through the below section.

What is IT Officer Job profile?

The job profile of an Information Technology Officer is a mimeograph of what you realize about a computer engineer. He/she is the flowing blood for living the heart of electronic outline of banking operation.

End-to-End Support – The main role of IT Officer in Banks is that he is responsible for providing end-to-end support for the bank’s core banking system.

Whether the grievances are encountered from the customer’s end or from the bank employees, he provides the solution bridge between the two for the smooth flow of banking performance.

Management – The IBPS Specialist Officer IT Officer work profile is directed to manage various sub-systems of banking like managing ATM, mobile banking or internet banking. The proper flow of B2C and B2B within the authenticate track is the key role of his responsibility.

Development – The IT officer is meant to perform innovative functions also, like developing new software which is meaningful for the system and if required modify the existing software so that to avoid the security threats to system data.

Security Threats Reduction – An IT officer has to check frequently on regular intervals that whether the network of Softwares and hardware’s is functioning properly or not and if the system is free from any kind of virus attacks.

This is just because the bank data is really very sensitive as it is the matter of millions of connected customer’s savings. So, looking after for virus updates and system maintenance is the listed duty of an IT officer.

Proper Feedback – Handling the grievances of employees at the bank, or that of top management and providing sound feedback is also a job role associated with an IT officer. Proper installation and configuration of the system are in the hands of this concerning professional.

IBPS IT Officer Syllabus 2020 IBPS IT Officer Notification 2020

What is the work of IBPS IT Officer in the bank?

See, we all know that the IBPS is a unit of various PSBs and IBPS just conducts an examination on behalf of all of them. Check IBPS SO Participating banks list here.

So the Life of IT officer in a bank who achieves his/her dignity via IBPS recruitment process has to maintain the flow of public bank in terms of proper networks without any noise, smooth functioning of bank software’s without any malfunctions or power attacks, and any kind of electrical or hardware problems.

Take an example to understand the job role of it officer profession.
Suppose at your home, your personal computer is creating some kind of problem, say, your drives are not working. Then what will you do?

Probably, you’ll try to handle it yourself. But how far you’ll go to re-operate it in case the issue did not resolves? obviously, you’ll call the professional of computers who have the masters in understanding and solving the technical issues and he will solve all your worries.

In a similar way, banks also appoint such technical expertise within their units permanently, rather than on calling them again and again from outside (not part of the banks).

This is done to make sure that whenever the bank faces any technical issues regarding the system data or system performance, the experts would be quickly available there without wasting any more seconds so that the hindrances in the development of economy cannot be compromised.

Not only this, but an IT officer at the bank is also provided the role of setting up a new user’s account and profiles and dealing with password issues.

With the advancement in technologies generation after generation, the IT officer performs testing and evaluation of new technology so that to keep updated with the market economy.

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Actually, the role of an IT officer is divided into 2 services. One is for support services and other is for development services.

Although, in both the cases his name will be signed as an IT profession only. The officers providing support to the system are generally available in the range of 80-85% while only 15-20% are available in development services as it requires more intelligence and expertise to execute the engineering job role.

The IT support individual handles the branch issues like disturbances in LAN connection or if the printer is not working, MIS/ reporting of new software or work contribution to top management and coordination between the vendors and top management in the particular branch office of banks.

The development officer on the other face is required to execute the support and maintenance of the system in the bank with a proper coordination among the vendors and banks. Not only this, he/she has to create and develop applications and websites so that to carry forward the bank system properly and smoothly.

It is only the responsibility of an IT professional to check that whether the ATMs of his respective bank is functioning well or not; Whether, the e-banking is not encountering any malfunctioning issues on the verge of the bank or the customer.

As the whole world is practicing electronic transactions nowadays, so as the responsibility of specialist officers has also increased. So, in case if any wrong thing is happening in the financing cooperatives, then this is the duty of only him to resolve the issues efficiently and effectively.

IBPS Specialist Officer Exam 2020
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Specialist IT Officer Career Growth + Promotion

The promotion scale of IT officer grade takes place in 7 divisions.

Check Complete Chart of Career growth of IT Officer in banks.
The very low level is known as Junior Management Grade, which is a scale -1 officer grade, while the highest level is called as Top Management Grade which is a scale-7 grade.

So, there are total 7 grades of IT officer.. it can be more clearly understood with the help of given diagram below.

S. No. Grade Scale Designation
1. Junior Management Grade Scale I Officer
2. Middle Management Grade Scale II Manager
3. Middle Management Grade Scale III Senior Manager
4. Senior Management Grade Scale IV Chief Manager
5. Senior Management Grade Scale V Assistant General Manager
6. Top Management Grade Scale VI Deputy General Manager
7. Top Management Grade Scale VII General Manager

The low-level officers are promoted to the next levels as per their performance and result in the organization.

Promotion Parameters

The Specialist Officers are promoted on the basis of the following parameters:

  1. Merit/ Performance
  2. Seniority/ Length of Service
  3. Educational and Professional Qualification
  4. Performance in the promotion process, i.e. Written Test, Group Discussion and Interview

IT Officer Salary Pay Scale:

Scale-1 (jr. management post) 23700-980(7)-30560-1145(2)-32850-1310(7)-42020
Scale-2 (middle management post) 31705-1145000000091000000000-32850-1310(10)-45950

IBPS IT Officer Online Mock Test Series

How to Become an IT Officer?

Check IBPS IT Officer Eligibility Criteria below

  • Education Qualification – 4 years graduation is the must.
    Technology degree in Computer science / Computer Application / Information Technology / Electronics / Electronics and Telecommunication / Electronics & Communication / Electronics & Instrumentation.
    Post graduation in Electronics / Electronics & telecommunication Computer science / Computer Application / Information Technology / Electronics & Communication / Electronics & Instrumentation.
  • Age Criteria – 20 to 10 years for Scale -1 and 20 to 35 years for scale-2.

How to Apply for IBPS IT Officer Post?

Before applying for IT officer job, you should carry a scanned photograph of your passport size photo and signature within the required format, your email id and the associated password.

  1. Log in to the official website of IBPS, i.e. www.ibps.in
  2. Now find CWE Specialist Officer link at the left corner and select it.
  3. In the next window, you will find Click here to Apply online for Common Recruitment Process CRP SPL – 7.
    Fill all your information in the form very carefully, upload your scanned photographs and submit it.
  4. Now a new screen window will appear asking for your payment details. It is 100 for PWD/SC/ST and Rs 600 for General and others.
  5. Select your payment mode because the application process is strictly online and in any other mode will not be accepted.
  6. Submit the fees. Check Complete Step by Step Process How to Pay IBPS IT Officer Fees Online?
  7. Don’t forget to take out the print out of your fees receipt and your form.

Today, we are taking you at that corner of Banking jobs, where the work environment provides you not only the royalty and dignity which you expect but also the hallmark and essence to your livelihood which you dream in the darkness of your closed eyes.

Hope your doubts about IBPS IT Officer Job Profile, Career, Nature of work clear now. If you have any query or suggestion let me know in the comment section given below.

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IBPS Specialist Officer Syllabus IBPS AFO Syllabus 2020
IBPS Exam Preparation Tips IBPS IT Officer Negative Marking



  2. May I know the programming languages and softwares to be expertised to get the ibps so IT officer? Could anyone please help me?

  3. Hello Team,
    I have a doubt ,Actually I did my Diploma course for 3 years in CSE after that i have completed my 3 years B.tech program in Information Technology. So am i eligible for IBPS IT officers post . As it is maintained that 4 years graduate program is required….

    Waiting for your replay.


  4. I have done BE computer science and engineering and passed out in 2012. Am I eligible to apply?

      • How can eligible a BCA candidate for IBPS IT Exam because BCA is 3year graduation course ??Even as for requirement is 4 year gradution or post graduation ….

        • Priya, Official Notification Says- 4 year Engineering/ Technology Degree in Computer Science/ Computer Applications/ Information Technology/ Electronics/ Electronics & Telecommunications/ Electronics & Communication/ Electronics & Instrumentation. 4 year Engineering or degree in Computer science, Hence Bca Students are eligible for IBPS IT Officer Post.

  5. Hi, I have given two times IBPS IT officer exam.I have completed my B.Tech with CSE branch in 2014.Am I eligible to apply apply for IBPS IT officer 2018-19 ?Please inform me as soon as possible.

  6. hello all
    what’s the syllabus of IBPS IT Officer..apttitude,reasonong ,english..IS general awarness is also required for this ecm?

  7. Hi,
    I have 7+ years of IT Experience in data warehouse and business intelligence system. I have applied for SO IT officer post for 2017_2018.My work experience would be considered here and will get posting accordingly if in case am selected?. Please clarify.

  8. HI I have done gratuation in system engineering ..and pursuing Mtech in system engineering .
    can i apply for this .
    Pls suggest.

  9. I have done MCA but from distance,
    I have 6 years experience in IT industry

    Can I apply for IT special officer.

  10. I am having 2+ yrs of IT experience and I am from electrical background. Can I apply for IT officer or any other govt job for IT.

  11. I am in my final year BE degree from computer science.Am I eligible to apply for the IT Officer post or after completing my degree I should apply?

  12. aap btaynege ki IT me scale 1 and scale 2 and scale 3 me kon kon si jobs hai , scale 2 and 3 ke liye koi experince chayie kya ???? i have done mca to main kiske liye apply kar sakti hu

  13. Some people in comment section asking a retarded question like I’ve completed **** degree course Am I eligible..bla bla Such a retarded. They don’t even read.

  14. Hii mahi .. I just completed M.Sc. Computer Science (Before M.Sc. Computer Science .. I was Completed B.Sc. Computer Science (3 Years Degree Program) ..
    So I am eiligibal for IT Officer Exam or not ??

  15. Hello Team,
    I am working in IT fields having 3 year of experience? for which post i will apply and what is process of selection? and what will be data of exam? can SBI SO also same as given profile ? can i try for PO also?
    please suggest me

  16. Hello

    I have completed M.Tech(Industrial Mathematics with Computer Application) course.Can I apply for IBPS IT officer post?

  17. I have finished M.sc Computer Science current year (2017). I have no experience any field.. Can I apply it?? Scale I or Scale II ?

  18. Is any work experience required for IBPS IT Officer Scale 1 & 2 ?? I read somewhere that it is 2 years but mine is 1.3 years so can I still apply for the post ?

  19. Hi

    I have 9 years of experience in IT industry and working as Manager from more than 5 years. I am eligible for Office Scale III and General Banking Officer Scale II. Please confirm.

    • Hello Dilip,

      Why you want to switch your field ???
      Even you are on manager post and no doubt your salary must also more than banking area.

      Then why ???

      Please reply as soon as possible because I am working in I.T. field and just want to see your expieriance in I.T. field.

      Thank you.

    • But Dilip, are you eiligible to apply. You should be born before Nov 1987 to apply for it.
      I also have 9 yrs exp but I cannot apply as I am 1986 born.

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