IBPS IT Officer Job Profile Description + Career Growth Complete Guide
Are you interested in working as an IT Officer at banks? Here, we are talking about the IT Officer job which is basically a Specialist officer category cadre.
Right from the basic definition of its designation to its deep knowledge about work of IT officer in banks, working inputs, returns, the way to grab the considering job, we will provide you every kind of IT Officer Job details. Just read this article thoroughly and keep yourself updated. Every year department conducts IBPS Exam for SO IT Officer post.
Who is IBPS SO IT Officer? – IT Officer definition – Information Technology Officer “IT Officer” is the class of specialist officer grade inside the hood of banks institutions where the officer’s job profile meant for serving technical problems about software and hardware up-dos, transpiring within the organization.
An information technology officer holds the knowledge for dealing with every technological /issue, whether they are lifting from customer’s side or from the bank employees.
An IT officer usually sits at the zonal/regional office or at branches so the job location is mostly in metro cities where he has to perform manageable tasks and duties. Take note that this profession is totally a stress-free job and job transfers are not done frequently.
To understand deeply about what is the job profile of IBPS IT Officer? this personality, then just go through the below section.
What is IT Officer Job profile?
The job profile of an Information Technology Officer is a mimeograph of what you realize about a computer engineer. He/she is the flowing blood for living the heart of electronic outline of banking operation.
End-to-End Support – The main role of IT Officer in Banks is that he is responsible for providing end-to-end support for bank’s core banking system.
Whether the grievances are encountered from the customer’s end or from the bank employees, he provides the solution bridge between the two for the smooth flow of banking performance.
Management – The IBPS Specialist Officer IT Officer work profile is directed to manage various sub-systems of banking like managing ATM, mobile banking or internet banking. The proper flow of B2C and B2B within the authenticate track is the key role of his responsibility.
Development – The IT officer is meant to perform innovative functions also, like developing new software which is meaningful for the system and if required modify the existing software so that to avoid the security threats to system data.
Security Threats Reduction – An IT officer has to check frequently on regular intervals that whether the network of Softwares and hardware’s is functioning properly or not and if the system is free from any kind of virus attacks.
This is just because the bank data is really very sensitive as it is the matter of millions of connected customer’s savings. So, looking after for virus updates and system maintenance is the listed duty of an IT officer.
Proper Feedback – Handling the grievances of employees at the bank, or that of top management and providing a sound feedback is also a job role associated with an IT officer. Proper installation and configuration of the system are in the hands of this concerning professional.
- IBPS Agriculture Field Officer Job Profile
- IBPS Rajbhasha Adhikari Job Profile
- IBPS HR Officer Job Profile
- IBPS IT Officer Online Mock Test Series
| IBPS IT Officer Syllabus 2025 | IBPS IT Officer Notification 2025 |
What is the work of IBPS IT Officer in the bank?
See, we all know that the IBPS is a unit of various PSBs and IBPS just conducts an examination on behalf of all of them. Check IBPS SO Participating banks list here.
So the Life of IT officer in a bank who achieves his/her dignity via IBPS recruitment process has to maintain the flow of public bank in terms of proper networks without any noise, smooth functioning of bank software’s without any malfunctions or power attacks, and any kind of electrical or hardware problems.
Take an example to understand the job role of it officer profession.
Suppose at your home, your personal computer is creating some kind of problem, say, your drives are not working. Then what will you do?
Probably, you’ll try to handle it yourself. But how far you’ll go to re-operate it in case the issue did not resolves? obviously, you’ll call the professional of computers who have the masters in understanding and solving the technical issues and he will solve all your worries.
In a similar way, banks also appoint such technical expertise within their units permanently, rather than on calling them again and again from outside (not part of the banks).
This is done to make sure that whenever the bank faces any technical issues regarding the system data or system performance, the experts would be quickly available there without wasting any more seconds so that the hindrances in the development of economy cannot be compromised.
Not only this, an IT officer at the bank is also provided the role of setting up new user’s account and profiles and dealing with password issues.
With the advancement in technologies generation after generation, the IT officer performs testing and evaluation of new technology so that to keep updated with the market economy.
| IBPS PO Job Profile and Career | IBPS Clerk Job Profile and Career |
| IBPS RRB Officer Job Profile | SBI PO Job Profile with Career Promotion |
IT OFFICER ROLES / DUTIES / RESPONSIBILITIES
Actually, the role of an IT officer is divided into 2 services. One is for support services and other is for development services.
Although, in both the cases his name will be signed as an IT profession only. The officers providing support to the system are generally available in the range of 80-85% while only 15-20% are available in development services as it requires more intelligence and expertise to execute the engineering job role.
The IT support individual handles the branch issues like disturbances in LAN connection or if the printer is not working, MIS/ reporting of new software or work contribution to top management and coordination between the vendors and top management in the particular branch office of banks.
The development officer on the other face is required to execute the support and maintenance the system in the bank with a proper coordination among the vendors and banks. Not only this, he/she has to create and develop applications and websites so that to carry forward the bank system properly and smoothly.
It is only the responsibility of an IT professional to check that whether the ATMs of his respective bank is functioning well or not; Whether, the e-banking is not encountering any malfunctioning issues on the verge of the bank or the customer.
As the whole world is practicing electronic transactions nowadays, so as the responsibility of specialist officers has also increased. So, in case if any wrong thing is happening in the financing cooperatives, then this is the duty of only him to resolve the issues efficiently and effectively.
Specialist IT Officer Career Growth + Promotion
The promotion scale of IT officer grade takes place in 7 divisions.
Check Complete Chart of Career growth of IT Officer in banks.
The very low level is known as Junior Management Grade, which is a scale -1 officer grade, while the highest level is called as Top Management Grade which is a scale-7 grade.
So, there are total 7 grades of IT officer.. it can be more clearly understood with the help of given diagram below.
| S. No. | Grade | Scale | Designation |
| 1. | Junior Management Grade | Scale I | Officer |
| 2. | Middle Management Grade | Scale II | Manager |
| 3. | Middle Management Grade | Scale III | Senior Manager |
| 4. | Senior Management Grade | Scale IV | Chief Manager |
| 5. | Senior Management Grade | Scale V | Assistant General Manager |
| 6. | Top Management Grade | Scale VI | Deputy General Manager |
| 7. | Top Management Grade | Scale VII | General Manager |
The low-level officers are promoted to the next levels as per their performance and result in the organization.
Promotion Parameters
The Specialist Officers are promoted on the basis of the following parameters:
- Merit/ Performance
- Seniority/ Length of Service
- Educational and Professional Qualification
- Performance in the promotion process, i.e. Written Test, Group Discussion and Interview
Scale-1 (jr. management post) 23700-980(7)-30560-1145(2)-32850-1310(7)-42020
Scale-2 (middle management post) 31705-1145000000091000000000-32850-1310(10)-45950
IBPS IT Officer Online Mock Test Series
How to Become an IT Officer?
Check IBPS IT Officer Eligibility Criteria below
- Education Qualification – 4 years graduation is the must.
Technology degree in Computer science / Computer Application / Information Technology / Electronics / Electronics and Telecommunication / Electronics & Communication / Electronics & Instrumentation.
Or
Post graduation in Electronics / Electronics & telecommunication Computer science / Computer Application / Information Technology / Electronics & Communication / Electronics & Instrumentation. - Age Criteria – 20 to 10 years for Scale -1 and 20 to 35 years for scale-2.
How to Apply for IBPS IT Officer Post?
Before applying for IT officer job, you should carry a scanned photograph of your passport size photo and signature within the required format, your email id and the associated password.
- Log in to the official website of IBPS, i.e. www.ibps.in
- Now find CWE Specialist Officer link at the left corner and select it.
- In next window, you will find Click here to Apply online for Common Recruitment Process CRP SPL – 7.
Fill all your information in the form very carefully, upload your scanned photographs and submit it. - Now a new screen window will appear asking for your payment details. It is 100 for PWD/SC/ST and Rs 600 for General and others.
- Select your payment mode because the application process is strictly online and in any other mode will not be accepted.
- Submit the fees. Check Complete Step by Step Process How to Pay IBPS IT Officer Fees Online?
- Don’t forget to take out the print out of your fees receipt and your form.
Today, we are taking you at that corner of Banking jobs, where the work environment provides you not only the royalty and dignity which you expect but also the hallmark and essence to your livelihood which you dream in the darkness of your closed eyes.
Hope your doubts about IBPS IT Officer Job Profile, Career, Nature of work clear now. If you have any query or suggestion let me know in comment section given below.